Website Privacy Policy

Effective date: September 24, 2026

Align Spine Center (“we,” “us,” or “our”) respects your privacy. This policy explains what information we receive when you visit align-spine.com, use its contact form, or communicate with us through the website, and how we use and share that information.

This policy covers website activity. Our separate Notice of Privacy Practices explains how we use and disclose protected health information in connection with patient care and describes patients’ rights. To obtain a copy, contact our office using the information below.

Information We Collect

Information you provide. When you request a consultation, our website form asks for your first and last name, phone number, email address, preferred office, service of interest, and any message you choose to send. If you contact us by email or phone, we receive the information you provide in that communication.

Information collected when the site is used. Our web hosting and security systems may record technical information such as your IP address, browser and device details, pages requested, referral information, and the date and time of a visit. The site also uses a basic form security check to help limit automated submissions.

How We Use Information

• Respond to questions, consultation requests, and appointment inquiries.
• Direct your request to the appropriate office or team member.
• Operate, maintain, troubleshoot, and secure the website and its contact form.
• Meet legal obligations and protect the rights and safety of patients, visitors, and our practice.

Contact Forms and Medical Information

The general website contact form is for initial inquiries. Please do not include diagnoses, medical record numbers, insurance IDs, or other sensitive medical details. For medical records, treatment questions, or other sensitive information, call our office and ask for an appropriate communication method. The website form is not monitored for emergencies; call 911 for an emergency.

If you choose to send health information to us, we will handle it under applicable law and our patient privacy practices. The fact that a message is sent through a website form does not, by itself, determine whether it is protected health information.

When We Share Information

We may share information with staff and service providers who help us run the website, deliver form messages, host our systems, provide email services, or support our operations. They receive information needed for those services. We may also disclose information when required by law, to respond to lawful requests, or to protect safety and security.

We do not sell the personal details submitted through our consultation form. We do not provide those form submissions to third parties for their own advertising.

Third-Party Content, Cookies, and Browser Signals

The website uses externally hosted fonts and may display embedded maps and a review widget. When your browser loads these features, those providers may receive technical information such as your IP address and may use cookies or similar technologies under their own privacy policies. Links to patient portals, maps, or other websites take you to services with their own practices.

You can use your browser settings to manage or block cookies, although some external features may not work as expected. Our website does not currently change its behavior in response to a browser’s “Do Not Track” signal. Third-party embedded services may collect information about your activity across websites according to their own practices.

How Long We Keep Information

We keep website inquiries and related records for as long as reasonably necessary to respond, manage our operations, meet legal or professional requirements, and resolve disputes. Retention of patient records is governed by separate healthcare policies and applicable law.

Security

We use measures intended to protect information in our care and limit access to people who need it for their work. No website, email system, or internet transmission can be guaranteed completely secure. Please use the phone to ask about secure options before sending sensitive medical information.

Your Choices and Requests

You may contact us to ask about, review, or request a correction to personal information you submitted through the website. We may need to verify your identity, and some information may need to be kept under applicable law. For access to or changes to your medical records, please ask for our Notice of Privacy Practices or contact the office about the patient records process. Depending on the law that applies to your information, you may have additional privacy rights.

Children’s Privacy

This website is intended for a general audience and is not directed to children under 13. If you believe a child submitted information through the website without appropriate permission, contact us so we can review the request.

Changes to This Policy

We may update this website policy as our practices or services change. We will post the revised version here and update the effective date above. Changes to our patient Notice of Privacy Practices are handled separately.

Contact Align Spine Center

For questions about this website policy or to request our Notice of Privacy Practices, contact info@align-spine.com or call the office:

• Brea: 820 E Imperial Hwy, Brea, CA 92821; (714) 446-5192
• Irvine: 113 Waterworks Way, Suite 240, Irvine, CA 92618; (949) 340-9622